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System Reliability
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24 x 7 Support Coverage
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Live Knowledgeable Technicians

What can we monitor?

  • Whether most of your network-connected devices are up and running.
  • The health of many connected AV devices and light switches (availability may vary depending on the manufacturer).
  • Internet up/down state and average upload/download speeds.

What can't we monitor?

  • Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues)
  • Different apps or services within connected network devices (i e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
  • Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.
Benefits to You
Essential
Enhanced
Monthly Subscription

Contract terms are 1, 3 or 5 years 
3 months free with a 3-year subscription 
6 months free with a 5-year subscription 
Renews for 12 months at end of term

$39.99
$59.99
Proactive Monitoring and Remote Repair

We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

Reactive Remote Repair

Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call. 

24/7 Email, Text, Chat, and App Support

We're available to communicate with you in whichever manner best fits your lifestyle. 

24/7 Phone Support

Experience the convenience of a live answer by one of our knowledgeable technicians. 

After hours on-site Emergency Support

$275/Hour (1-man service team billed hourly-1 hour minimum)

Discounted Standard Service Call Rates

In the unlikely event that a service call must be scheduled, you'll receive a preferred rate. 

10%
20%